We usually respond within a few hours.
Refund Policy
Return Window
You have 30 days from the date of delivery to request a return.
Return Requirements
Items must be unused, in original packaging, and in the same condition you received them.
Proof of purchase is required.
Start a Return
To begin a return, email us at support@communityav.com.
Return Shipping
You are responsible for return shipping costs.
Original shipping charges are not refunded.
We recommend using a trackable shipping method.
Non-Returnable Items
The following items are not eligible for return:
• Products that show signs of use
• Items without original packaging
• Clearance or final sale items
• Custom or special-order products
Refunds
Once your return is received and inspected, you will be notified.
If approved, refunds are issued to your original payment method.
Processing time depends on your payment provider.
Exchanges
If you want a different product, place a new order and return the original item.
Damaged or Incorrect Items
Contact us within 48 hours of delivery at support@communityav.com.
Please include photos so we can resolve the issue quickly.